The union government has decided to amend the Aadhaar Act to legally empower the Election Commission to link the unique identification number with the electoral roll, aiding them to remove bogus and duplicate entries. The new reform will also pave the way for giving “remote” voting rights to migrant voters.
Data is a valuable national asset that, when leveraged effectively, can bring transformative benefits to its users and to individuals and the economy more broadly. The Australian Government proved this in its response to the initial COVID-19 outbreak, when it leveraged private and public data to respond to the health and economic effects of the virus.
Agencies that provide significant services directly to the public are required to identify and gather feedback from customers; establish service standards and measure performance against those standards; and benchmark customer service performance against the best customer experience provided in the private sector.
The building of accountability mechanisms is part of societal progress and development. The competence of such agents demands suitable feedback loops that help regulate, adapt and effectively achieve goals. More importantly, accountability strategies should accompany communication strategies.
Blockchain is a disrupting technology that can transform ICT and revolutionise e-governance. It can modernise and digitise administrative procedures and enhance the transparency and efficiency of governance. Blockchain-based solutions, such as automated auctions, smart contracts, and decentralised autonomous organisations can turn out as decisive steps towards decentralisation. However, Blockchain technology needs proper legal frameworks. Governments will need to gain a detailed understanding of the Blockchain design principles.
The line between policy-making and Big Data is fast getting blurred. Governments are integrating the practical methodologies of Big Data in policy-making procedures. It is a very welcome step for policy success.