About

eGov Review reports on the technology public services run on, and on what happens to the people who use them when that technology changes.

What we cover

Government is one of the largest buyers and builders of software in the world, and one of the least written about. A procurement decision taken in a department can shape how millions of people get a passport, a benefit or a hospital appointment, and it is usually reported, if at all, only when it fails. We cover it before then: the platforms, the standards, the contracts and the people making them work.

Our beat runs across cybersecurity, civic infrastructure, health and education technology, public utilities, policy and governance, and the sustainable development goals. We follow those stories wherever they happen rather than confining ourselves to one country's administration.

How we work

We are a small newsroom. We publish what we can verify, we say where our information comes from, and we correct what we get wrong. Our editorial policy sets out how we decide what to publish, how we handle mistakes, and what we will not do.

We are not a vendor publication and we do not sell coverage. Where a story concerns an organisation we have any relationship with, we say so in the story.

Who we are for

For the civil servants and technologists who build these systems, the suppliers who deliver them, the researchers who study them, and the readers who depend on them without ever seeing them. We assume our readers are intelligent and busy, and we write accordingly.

Talk to us

Corrections, tips, and criticism are all welcome, and the first two are actively wanted. Use the contact form. We read everything that arrives, and we reply to what needs a reply.