Public Services

Showing 1 to 10 of 14 articles

Canadian Public Sector Organisations Drive Efficiencies and Boost Creativity Through Intelligent Automation

Artificial intelligence (AI) and robotic process automation (RPA) were once viewed as technologies that would replace white collar jobs. But as experts agreed during an SS&C Blue Prism Canada webinar, this is now far from the truth: as well as helping to save time, money and resources, they also free up public sector employees to focus on creative thinking, which in turn boosts job satisfaction

Staff Reporter May 26, 2022 6 min read Civic Infrastructure

USPS Regulator Sees Dashboards as Opportunity to Maximize Service Transparency

USPS is now required under the Postal Service Reform Act to create a dashboard that tracks on-time delivery data nationwide.

Staff Reporter Apr 19, 2022 9 min read Public Utilities

Poor Data Sanitization Practices Put Public Sector Data at Risk

Research launched by Blancco Technology Group reveals current practices and policies for device sanitization within the public sector.

Staff Reporter Mar 14, 2022 4 min read Cybersecurity

New Data Governance Board to Oversee Ireland’s Public Service

Minister Michael McGrath said the board will ‘help Ireland be an exemplar and European leader in the use of data.

Staff Reporter Dec 23, 2021 3 min read

Putuo District in China’s Shanghai Host State of the Art Egov Service Centre

A comprehensive service window can solve all kinds of issues. A total of 652 issues from 20 government departments are available at the single window.

Staff Reporter Dec 2, 2021 3 min read News

Singapore Launches Digital ID to Access Public Services

The use of the digital IC and other Singpass features will negate the need for businesses to photograph people's identity documents for their records.

Staff Reporter Oct 28, 2021 2 min read Public Utilities

Effective Government Service Delivery Through Citizen Analytics

Services are crucial in building perceptions about the public sector. Citizens expect highly transparent, accessible, and responsive services from government agencies. Adopting a citizen-centric approach enables leaders in government agencies to comprehend the needs of citizens better.

Baishali Mukherjee Oct 7, 2021 4 min read

Productive G2B Partnerships for Better Outcomes

Governments across the world are increasingly turning to private sector for meeting developmental goals. They are looking towards G2B partnerships for financing and provision of public infrastructure and services.

Baishali Mukherjee Oct 6, 2021 3 min read Public Utilities

Namibia Moots Open Access, Digital Television Network in All Households

Harambee Prosperity Plan II encompasses Infrastructure Development as a catalyst for economic growth, social progression and a contributor to global competitiveness and investment attraction.

Staff Reporter Oct 4, 2021 3 min read Civic Infrastructure

Recruitment Automation in Public Sector Jobs

Finding the perfect fit among the potential candidates is always a challenge. As with every technological advancement that came to support the remote work culture, the automation of the recruitment process has also gone a long way, helping the HR department sort and weed out chores of applicants from a list that is endless and focus on whom they need. Here, the author speaks on automation trends in recruitment and the need to implement them in the public sector.

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