The building of accountability mechanisms is part of societal progress and development. The competence of such agents demands suitable feedback loops that help regulate, adapt and effectively achieve goals. More importantly, accountability strategies should accompany communication strategies.
Currently, many existing digital platforms lack accessibility features. It makes it very difficult, if not impossible, for differently-abled people to access them seamlessly. Alarmingly, the majority of these digital platforms belong to government agencies.
Services are crucial in building perceptions about the public sector. Citizens expect highly transparent, accessible, and responsive services from government agencies. Adopting a citizen-centric approach enables leaders in government agencies to comprehend the needs of citizens better.
Governments across the world are increasingly turning to private sector for meeting developmental goals. They are looking towards G2B partnerships for financing and provision of public infrastructure and services.
According to the World Economic Forum, 65% of children entering primary school will eventually work in totally new types of jobs. Such jobs do not even exist today. Here lies the opportunity for government organisations to deliberately redesign their HR department.
Blockchain is a disrupting technology that can transform ICT and revolutionise e-governance. It can modernise and digitise administrative procedures and enhance the transparency and efficiency of governance. Blockchain-based solutions, such as automated auctions, smart contracts, and decentralised autonomous organisations can turn out as decisive steps towards decentralisation. However, Blockchain technology needs proper legal frameworks. Governments will need to gain a detailed understanding of the Blockchain design principles.
The global construction sector is set to reform by leveraging the options presented by the digital economy. With each passing day, cities and assets are becoming ever more complex. It is time to accept that ICT can significantly advance the design, planning, quality and cost of new infrastructure. The use of digital management can have a tremendous impact on the planning, development, management and maintenance of infrastructure. ITCs also can considerably augment the pace and precision of data collection. It will improve the mapping and modelling of infrastructure by making it much more efficient and cost-effective. It will mean huge benefits for the community as a whole.
The line between policy-making and Big Data is fast getting blurred. Governments are integrating the practical methodologies of Big Data in policy-making procedures. It is a very welcome step for policy success.
Governments should carry out public procurements efficiently to ensure the quality of service delivery and thereby safeguard the public interest. Globally, more and more countries have moved towards adopting digital procurement systems for a host of benefits. The key benefits include transparency, an open marketplace for procurement needs and reforms in managing procurement activities.