HR automation is about improving the efficiency of the HR department by releasing the employees from dull manual tasks. It allows the HR professionals necessary time to focus on decision making and strategising.
In the private sector, some organisations have already automated up to 90% of the onboarding process. These include ordering and delivery of passes, phone, and office equipment to be readied for the first day in the office. It ensures cost savings of over 20%.
HR automation in the private sector now includes an array of tasks, such as:
- Data changes
- Employee onboarding
- Employee off-boarding
- Payroll processing
- Payroll administration
- Record keeping, administration
- Travel expenses
- Recruitment functions
All over the world, governments are the largest employers. The latest edition of the OECD’s ‘Government at a Glance’ report says northern Europe and Scandinavia have the highest government employment rates. With 30% of total employment, Norway has the highest number of government employees. Among other European countries, Denmark has 29.1%, Sweden 28.6% and Finland 24.9%. In Canada, 18.2% of the workforce is a government employee, and in the U.S., it is at 15.3%.
Automating the Government Recruitment Process
Experts say, nearly 80% of HR processes in government organisations can be automated. In the government, HR employees spend a lot of time gathering the data needed for recruiting and onboarding.
It demands maintaining large amounts of paperwork to keep the resumes, job descriptions, tax forms, etc. These paper works are also passed between different employees. Notably, these people work on many other processes at the same time. It leads to loss of paperwork, hence delay in the hiring process.
Automating the recruitment process can enhance the entire procedure significantly. It happens because of:
- Reduction in human error
- Prevention of paperwork loss
- Improvement in the visibility of the status of the hire between departments
An AI integrated HR automation solution makes the recruiting process highly interactive. In such a scenario, the HR chatbot guides recruits on how to fill in the information. HR chatbots also clear the doubts of new employees. It saves a lot of time and enables HR professionals to pay attention to strategic business aspects.
It is time the government organisations understand that many of the existing jobs will cease to exist soon. According to the World Economic Forum, 65% of children entering primary school will eventually work in totally new types of jobs. Such jobs do not even exist today. Here lies the opportunity for government organisations to deliberately redesign their HR department.
Some government organisations have already started taking steps in this direction. They are assigning the run-of-the-mill tasks for robots. These include –
- Gathering information from XLS records or frameworks
- Running reports
- Replicating information
- Checking information for fulfilment
- Perusing
- Handling and submitting messages
- Entering data in HR or Finance frameworks
With an automated HR, government organisations can soon witness increased productivity and employee engagement. Moreover, HR automation also enables organisations to align company goals and ensure consistent progress across locations.
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