President Joe Biden’s fiscal year 2023 budget request seeks $65 billion for civilian federal agencies—an 11% increase over the $58.4 billion requested last year—as well as a significant increase in cybersecurity spending.
Government sectors continue to rely on obsolete systems and applications merely because they constantly face challenges deploying modern IT infrastructure. But modernising IT has become the need of the hour, and the government can not simply ignore it. Here in this article, let us see some of the top priorities for the government when they go for IT modernisation.
Citizens want to avail government services with ease and from the comfort of their homes. The digital age has shifted the focus to user experience. Coming decades will only get more and more reliant on digital technology for service delivery and operations. While governments need a secure platform with remote working capabilities, citizens need their private data to be safe. The presence of a Chief Information Officer would help governments trudge through this transformation phase.
The widening gap between the government and the citizens needs to be addressed through technology. The key aspect to citizen engagement is to create multiple channels that convey ease of use. The options are endless for the digital inclusion program and hence could not be ignored at all costs.