Artificial intelligence (AI) and robotic process automation (RPA) were once viewed as technologies that would replace white collar jobs. But as experts agreed during an SS&C Blue Prism Canada webinar, this is now far from the truth: as well as helping to save time, money and resources, they also free up public sector employees to focus on creative thinking, which in turn boosts job satisfaction
There has also been growing momentum for a national digital ID program in Canada. The Canadian Bankers Association recently advocated for the creation of a federated identity system, while the DIACC has published a Pan-Canadian Trust Framework in an effort to establish comprehensive standards for digital IDs within the country.
The Digital Identity Working Group (DIWG), made up of digital identity specialists from eight Digital Government Exchange (DGX) member states across the world, has identified 11 core principles to support international collaboration on the development of mutually recognised and interoperable digital identity systems and infrastructure.