The launch of a “VssID – Bao hiem xa hoi so” (Digital social security) mobile app last year marks another step forward by the Vietnam Social Security (VSS) to boost public administrative reforms and use of information technology, contributing to building e-Government.
The mobile app has been installed by nearly 30 million users allowing them to manage and track records of insurance schemes they participate in and make online inquiries. The agency has completed the issuance of social security numbers to about 97 million people, including almost 86 million health insurance card holders. The VSS’s health insurance database system has connected its chapters with over 12,600 health service providers and over half a million organisations and enterprises nationwide.
In 2021 VSS ranked fourth in the Vietnam ICT Index for ministries and ministerial-level agencies that provide public services and it has also received awards from the International Social Security Association and ASEAN Social Security Association for its outstanding efforts in applying information technology.